# FieldSyde

> Field service software for HVAC, plumbing, cleaning and home service teams. Manage online bookings, customers, visits, invoices and offline field work.

## Product facts
- Category: field service management software.
- Audience: HVAC, plumbing, cleaning and home service businesses.
- Web workspace: customers, estimates, recorded approvals, jobs, visit scheduling, invoices and manual payment records.
- Online Booking is free for companies. Guest booking links and iframe forms, per-company services, working hours, days off, service-area postal codes, travel buffers, calendar conflict checks, private reschedule/cancel links and a transactional email outbox. Pay after service or by bank transfer; cards are disabled.
- Field web app: https://app.fieldsyde.com (browser-based workspace for assigned jobs).
- Native field apps: iOS available on the App Store (https://apps.apple.com/us/app/fieldsyde/id6834741434); Android on Google Play (https://play.google.com/store/apps/details?id=com.fieldsyde.app). Assigned jobs, notes and checklists work offline; explicit sync and conflict review.
- Status: working development version. Production hardening and operational validation remain on the roadmap.
- Demo: tap Try demo without an account. Synthetic job updates stay on the device and do not contact the production API.
- Payments: manual records only; no card processing.
- Developer: Valerii Kot.
- Support: info@fieldsyde.com.
- Website: https://fieldsyde.com/

## Official pages
- [Website](https://fieldsyde.com/)
- [Online Booking](https://fieldsyde.com/#booking)
- [Apps and release status](https://fieldsyde.com/#apps)
- [Privacy Policy](https://fieldsyde.com/privacy)
- [Terms of Service](https://fieldsyde.com/terms)
- [Product facts](https://fieldsyde.com/product.md)

## Questions and answers
### Is Online Booking free?
Yes. Online Booking is free for companies. Add a booking link or embedded form to your website. Customers book without creating an account.

### Can customers book from my company website?
Yes. Configure Online Booking in the admin workspace, publish your page and add a booking link or iframe to your website. Guests choose a service and available time without an account. The booking creates a customer, job and calendar appointment.

### Where can I use FieldSyde?
Use the web app at app.fieldsyde.com or get FieldSyde from the App Store and Google Play.

### Where can I read your privacy policy and terms?
The Privacy Policy at fieldsyde.com/privacy explains account information, work records, offline storage and privacy requests. Terms of Service are available at fieldsyde.com/terms.

### Is FieldSyde ready for production?
FieldSyde is a working development version. Core customer-to-payment workflows are available; security hardening, operational validation and additional product features remain on the roadmap.

### Can I try it without connecting real customer data?
Yes. Tap Try demo in the field app to explore sample jobs without an account. Demo job updates stay on your device and do not contact the production API.

### Does it process card payments?
This version records manual payments and remaining balances. It does not charge cards or connect to a payment processor.

### What happens without a signal?
The native field app keeps assigned jobs and pending edits on the device. You can add notes and checklist updates offline, then explicitly sync. Conflicts require review rather than silently overwriting work.